Electric utilities are using our energy flexibility solutions to create the grid of the future.

Here are some of their stories.


Subsidiary of Lakeland Holding Ltd., of Ontario Canada, Bracebridge Generation serves six municipalities including Parry Sound, Ontario. With support from the Canadian government, Parry Sound is deploying flexible energy reources in pursuit of its goal to become one of the first net-zero communities in Canada.

Packetized Energy is enabling flexible water heating with our Mello smart thermostat for water heaters. Partnering with Opus One and battery storage and EV charging providers, this project will enable the Parry Sound to meet its net-zero energy goals.


As the world’s first 100% renewable utility, Burlington Electric Department (BED) partnered with Packetized Energy in 2016 to pilot energy flexibility technology. The initial project deployed Mello® smart thermostats for water heaters in BED service area to connect to our Nimble energy flexibility platform for peak management and price arbitrage. Following this successful pilot, Packetized Energy and BED are partnering for Phase 2, a multi-year contract to expand the deployment in size and scope.

Now in Phase 2, the program is increasing enrollment in the smart electric water heating program, deploying a smart electric vehicle charging program, and introducing smart air conditioners. BED and Packetized Energy will also demonstrate bidirectional virtual battery operations with distributed battery storage coordinated seamlessly with our Nimble platform.  

By increasing the number of devices and variety of device types that use energy flexibly, BED anticipates reducing energy costs and building out the technology needed to facilitate a transition to a distributed and renewable energy future.


Provider of wholesale electric service to all of South Carolina’s Electric Cooperatives, CEPCI is adding grid-edge flexibility. Deploying Mello smart thermostats for water heaters and connecting them to our Nimble energy flexibility platform, CEPCI will be able to manage demand to align with various rate structures. 

As the program continues, CEPCI has begun to explore adding other devices, such as EV chargers, to the flexible loads it manages.


Green Mountain Power (GMP) is recognized as one of the world’s most innovative electric utilities. Partnering with Packetized Energy since 2017, GMP is deploying Mello smart thermostats for water heaters and coordinating them with our Nimble energy flexibility software.

Our Nimble software enables GMP to reduce peak energy demand, perform short-term price arbitrage, conduct real-time balancing (frequency regulation), and manage distribution network constraints. Using the fine-grained, real-time control that our solutions provide, GMP is advancing toward its goals of driving down costs and dramatically reducing carbon emissions.

Our solutions fit well with the range of smart energy technologies GMP offers its customers to let them control their energy usage and comfort while helping all its customers save money.

As a portion of the deployment in this program, we have partnered with real estate firm, Redstone, to install Mello smart thermostats for water heaters in a multi-unit residential and small commercial property.


Pacific Gas & Electric (PG&E), based in San Francisco, CA, is one of the largest electric energy companies in the US, serving 16 million people over a 70,000 mile service area. PG&E partnered with Packetized Energy to unlock the value of energy flexibility using Nimble software to coordinate Mello smart thermostats for water heaters, managing peak loads and reducing consumption for customers on time of use rates.

This program also demonstrated our ability to manage fleets of devices using OpenADR 2.0b information exchange standards.


Vermont Electric Co-op (VEC) is a member-owned electric distribution utility serving over 30,000 members throughout rural northern Vermont. VEC partnered with Packetized Energy to unlock the value of energy flexibility using Nimble software to coordinate several hundred Mello smart thermostats for water heaters, reducing system costs and while maintaining excellent quality of service for all members. 

Our Nimble software enables VEC to manage electric water heaters to reduce peak load and conduct energy price arbitrage using fine-grained, real-time control. In addition, Packetized Energy provides VEC valuable insight into the changing distributed energy landscape. VEC has built out its virtual battery to add battery storage to its fleet of water heaters. VEC coordinates these devices with Nimble software for real-time load balancing (e.g., frequency regulation) and distribution network constraint management.

VEC is using the GridSolver module of the Nimble platform to make their electric system more affordable and reliable. Specifically, it’s helping them to better understand where the constraints are in their network, to plan for future renewable energy systems, and to make targeted investment decisions to improve grid resilience and reliability.


Washington Electric Co-op (WEC) is a member-owned electric utility serving over 10,500 rural Vermonters with clean, renewable, reliable energy. WEC is partnering with Efficiency Vermont and Packetized Energy in a two-year virtual battery project funded in part through a grant from VLITE (Vermont Low Income Trust for Electricity).

In its initial phase, the project will provide up to 100 customers with Mello smart thermostats for water heaters aggregated into a virtual battery in WEC territory. WEC and Efficiency Vermont will use Packetized Energy’s Nimble energy flexibility software to manage peak load.

Efficiency Vermont will provide measurement and verification throughout the project. This partnership offers not only the benefit of cost savings to WEC and its members but provides robust data collection to further the clean energy goals of Efficiency Vermont and enhance Packetized Energy’s product development.

As the program continues WEC has the opportunity to add other devices, such as EV chargers, to the flexible loads it manages.


Learn more about how our Nimble energy flexibility platform can bring value.


1 Mill Street, Suite 110, Burlington, VT 05408


802 . 448 . 4845