Thanks for using Packetized Energy. We take the privacy and security of your information very seriously.

This Privacy Policy tells you how Packetized Energy Technologies, Inc. (Packetized Energy or “we”) collects and uses personal information including your name and contact information (“Personal Data”). By accessing this website, you agree to this Privacy Policy and our Terms of Service. Please check here periodically for the most recent information.

Effective date November 5, 2018.  Last Updated November 1, 2018.

Information Packetized Energy collects about you

Information you give us

Packetized Energy collects certain Personal Data directly from you when you sign up to receive our news or information, contact us for customer or technical support, apply for jobs, or use our apps or websites.

Information we collect indirectly

Packetized Energy also collects other information from you passively, just by virtue of being on our website.


Cookies are bits of information stored on your web browser sent to by websites you visit. Cookies help keep your settings, log-ins and other customizations when you return to a particular website. They also help with overall website functionality. Packetized Energy uses cookies in the process of collecting information you submit when contacting us or signing up for more information.

Packetized Energy does work with third parties who may use cookies and other technologies that may to track you across websites. We encourage you to read the policies and terms of these third parties.

Sharing your information

Packetized Energy does not sell, rent, or trade your Personal Data with third parties. We share your Personal Data only with third parties who support our services such as Mailchimp for email distribution. We may also share your Personal Data with third parties with whom we have agreements to help maintain and update our database.

If required to provide information to law enforcement or other government authorities, we will make the information demanded of us available. Packetized Energy reserves the right to use and or share aggregated, not directly identifiable information about its customers, users and website visitors with third parties.

Third party services

Google Analytics

Packetized Energy uses Google Analytics for reports and visitor website usage information. The Google Analytics service uses cookies to track website usage and shares this information with other Google services, including its advertising network. For more information, please read how Google Analytics uses cookies:


Packetized Energy uses Mailchimp to send newsletters and other information.  When you sign up to receive a newsletter or other communication from Packetized Energy, your information will be shared with Mailchimp to make this possible. If you wish to stop receiving these communications or to opt out of use of your information for these purposes, please follow the opt-out instructions by clicking “Unsubscribe” (or similar opt-out language) in those communications. You can also contact us at to opt-out.

Social Login

Users can sign into Packetized Energy’s mobile and web applications, Nimble® by Packetized Energy, using the following social authentication providers (see links for descriptions of these providers):


In each case, Packetized Energy stores your email address. In some cases, Packetized Energy may also store profile information, such as your name, that you have made publicly available via that social provider. Packetized Energy uses this information to authenticate you as you sign in to our applications, to send you notifications concerning your devices’ statuses (e.g., if your device has been offline for 2 days), or to send you periodic usage reports (e.g., energy used over the last month).

How we secure your information

We implement appropriate technical and organizational measures to protect the information we collect and store. Unfortunately, no security measures are 100% foolproof, and as such no network or system (including ours) can be guaranteed to be 100% secure against destruction, loss, alteration, unauthorized disclosure of, or access to information we collect and store. If you believe your Personal Data may not be secure for any reason, please contact us immediately at

Managing your information

You have the right to access information we collect about you and about how we use or disclose that information. You can change your browser settings at any time so that it will not automatically accept cookies. You may also clear cookies from your browser at any time.

You have the right to request the following from us at anytime:

  1. Access to all of the Personal Data Packetized Energy has about you in our system
  2. Correction of any inaccurate or changed information about you in our system/records
  3. Request that Packetized Energy stop using your Personal Data for the purposes described here and in our Terms of Use
  4. Request that Packetized Energy delete all of your Personal Data from our databases, website and server
  5. Request that Packetized Energy provide you with a copy of your Personal Data that we have in a commonly used format
  6. Withdraw the consent you have given us to use your Personal Data

Please note that if you withdraw your consent or ask us to stop using your Personal Data, these requests will not affect any of the use or your Personal Data prior to the time you withdraw your consent. If applicable laws or regulations require that we maintain some of your Personal Data, for example for tax reporting purposes, we will let you know that when we fulfill your request. You also have the right to lodge a complaint with the data protection authority in your local jurisdiction.

International Transfers: for users located in the European Union and European Economic Area (“EU”)

We are Packetized Energy Technologies, Inc., a 501(c)(3) corporation located at located at 1 Mill Street, #110, Burlington, Vermont 05401 USA (Packetized Energy or “we”).  We collect the Personal Data you give us, including your name, contact information when you sign up to receive company information and communication.

Please be aware that the Packetized Energy’s servers and database(s) are located in the United States of America which has privacy and data protection laws that are different than those in other jurisdictions, including the data protection laws of the EU.  By uploading your Personal Data, you are giving us your explicit consent to:

  1. transfer your data from the EU to the United States of America and
  2. use your Personal Data as provided for above.
Information from children

Packetized Energy is not directed to children under the age of 13, and we do not knowingly collect personally identifiable information from children under the age of 13. If we learn that we have collected personally identifiable information of a child under the age 13, we will take reasonable steps to delete such information from our files as soon as is practicable. Please contact us at if you believe we have any Personal Data from or about a child under the age of 13.

Changes to privacy policy

Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, revise the Privacy Policy from time to time. If a revision is material, as determined solely by us, we will notify you, for example via email. The current version will always be posted to our Privacy Policy page. is operated by Packetized Energy Technologies, Inc. located at 1 Mill Street, Suite 110, Burlington, Vermont 05401 USA.

If you have a question about this Privacy Policy or Packetized Energy’s use of your Personal Data, please contact us at



Discover how our Nimble energy flexibility platform can unlock value for you.



1 Mill Street, Suite 110, Burlington, VT 05401


802 . 448 . 4845